Tjeerd Brink

Spotlight on Hospitality & Design: Tjeerd Brink, GM of Pechanga Resort Casino

Pechanga has always prided itself on providing exemplary guest service. Our efforts begin with our dedicated Team Members, who learn Pechanga’s core principles on day one in orientation – pride, passion and professionalism.
Jason Guyot

Spotlight on Hospitality & Design: Jason Guyot, President & CEO of Foxwoods Resort Casino

Our approach has been to put guests and team members at the forefront of our strategy and focus on keeping them safe, which is our number one priority. Communication is a key element to great guest service, especially during a difficult time.
Steve Neely

Spotlight on Hospitality & Design: Steve Neely, GM of Rolling Hills Casino & Resort

During the pandemic, many things have changed, but one thing that hasn’t, is our approach to serving our guests with the utmost attention to their needs.

Spotlight on Hospitality & Design: Michael Olujic, GM of Tachi Palace Casino Resort

During COVID-19, we were able to take our hospitality a step further by offering a smoke-free environment, and with our expansion, we added additional space for social distancing throughout the property.
James Perry

Spotlight on Hospitality & Design: James Perry, Director of Marketing for Cliff Castle Casino...

All casinos have slot machines and table games, but not all casinos have the professional commitment to guest satisfaction that we have at Cliff Castle Casino Hotel.
James Klas

Key Forecast Update: Healing Tribal Economies

by James M. Klas
The U.S. is now squarely in the midst of the transitional phase of the recovery, having moved beyond the initial scrambling efforts to respond to constantly worsening conditions and find ways to both sustain public health and sustain the economy.
David Miller

Beyond the Pandemic: Staffing and Preparing for the Future

by David Miller
Finding, hiring, onboarding, training, and battling turnover is at times a thorn in the side of the Indian gaming industry.
Joe Smith

Finance: BSA Title 31 – A Collaborative Effort

by Joe H. Smith
Kenneth A. Blanco, Director, FinCEN, gave a speech at a Financial Crimes Enforcement Conference in which he encouraged financial institutions to utilize the 314(b)-information sharing program.
Andrew Cardno

Operations: Tribal Gaming in a Vaccine Enabled World

by Andrew Cardno
As tribes are planning their gaming businesses in a world where a COVID-19 vaccine is widely available, there are critical factors that will determine the future state of business.
Richard McGee

Legal Front: Vaccinations and the Workplace

by Richard McGee
Can tribal employers compel employees to be vaccinated against COVID-19? The answer is yes, with some likely exceptions.

IHS Awards $1.4 Million in Tribal Management Grants

WASHINGTON, D.C. – The Indian Health Service (IHS) has awarded over $1.4 million in the second round of fiscal year 2025 tribal management grants...
Catawba Two Kings Casino Resort

Catawba Two Kings Casino Partners With Carolina Panthers

KINGS MOUNTAIN, NC – Catawba Two Kings Casino has announced a multi-year partnership with the Carolina Panthers that includes promotion of the casino during...
CPN Chairman Barrett swearing in 2025

Citizen Potawatomi Chairman Rocky Barrett Re-Elected for Another Term

SHAWNEE, OK – Tribal members heard the results of the 2025 Citizen Potawatomi Nation (CPN) election at the General Council meeting held at the...
Buffalo Run Casino

Buffalo Run Deploys QCI ‘Go’ Casino Host Mobile App

MIAMI, OK – Buffalo Run Casino & Resort has chosen Quick Custom Intelligence’s (QCI) "Go," a mobile app designed specifically for casino hosts, to elevate...