Re-Building Your Casino Entertainment Program

April 14, 2021

by Kell Houston
Entertainment is a unique element of a property’s “brand” that has been up in the air due to the pandemic for quite some time. This may create an opportunity for a re-boot.

Integrating Emotional Intelligence in Business Trauma Management

April 14, 2021

by David Vialpando
If there was ever a time to emphasize Employee Assistance Programs, with guided counseling for financial challenges, depression and anxiety, family distress and relationship challenges, now is the time.

Spotlight on Hospitality & Design: Steve Neely, GM of Rolling Hills Casino & Resort

March 22, 2021

During the pandemic, many things have changed, but one thing that hasn’t, is our approach to serving our guests with the utmost attention to their needs.

Your Casino Has Been Hacked by Ransomware!

November 24, 2020

by Andrew Cardno
The Indian gaming industry has officially been hacked. This has been a good year for cyber hackers with a number of tribal properties having been subjected to devastating cyber attacks.

The Mask

December 9, 2020

by David Vialpando
Like many of you, I woke up one morning in January to the news of an epidemic in China. People contracting a virus were dying.

Adapting to Change Through the Unavoidable Reality of COVID-19

December 9, 2020

by Andrew Hofstetter
COVID-19 has not only changed America, but it has changed the landscape and the way Indian Country, and Indian gaming operates for the foreseeable future.

Rethinking Smoking Policies During a Pandemic

November 24, 2020

by Andrew Klebanow
As Covid-19 continues to spread across the U.S., Indian casino operators are bracing for what appears will be a third wave in the course of the pandemic. To address this, health and safety protocols continue to evolve and for some operators, with renewed vigor.

Legal Front: Vaccinations and the Workplace

March 22, 2021

by Richard McGee
Can tribal employers compel employees to be vaccinated against COVID-19? The answer is yes, with some likely exceptions.

Indian Country Shows Strong Presence at the Polls

December 8, 2020

by Ernest L. Stevens, Jr.
It’s 2020, so we knew it would not be easy. Election night turned to weeks as votes continued to be counted.

Critical Care for High Value Patrons

September 2, 2020

by James M. Klas In looking at casino performance, it is common to deal with averages. Average win per...

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