Featured Articles

by Joe Oprosko
The term ID authentication should be understood as a process that is separate from and more secure than ID verification. ID verification is often used in reference to barcode scans, and while this technology is better than nothing, it can still leave properties vulnerable to fraud.

by Jeanette Showalter
Mentoring and guidance has been a natural system for tribal leaders to assure the future of a precious resource – the next generation.

by Craig Pendleton
Casinos have a unique opportunity, created by the pandemic, to reassess, reinvent, retool, and revise all of their amenities, including food and beverage operations.

by David Vialpando
If there was ever a time to emphasize Employee Assistance Programs, with guided counseling for financial challenges, depression and anxiety, family distress and relationship challenges, now is the time.

by Andrew Klebanow
Rapid growth is expected in future months as more casinos secure agreements with online service providers and activate their systems.

by Kell Houston
Entertainment is a unique element of a property’s “brand” that has been up in the air due to the pandemic for quite some time. This may create an opportunity for a re-boot.

by Tony Gerlach
Seemingly every month, additional states are passing legislation to legalize sports betting, and in turn, tribes look to compact with those states in order to offer that gaming outlet in their casinos.

by Ernest L. Stevens, Jr.
President Biden campaigned on a promise to focus first on defeating COVID-19. With the American Rescue Plan, the President delivers on this promise in historic proportions.

Byron Bighorse, a member of the Osage Tribe, leads the Osage Casino Gaming Enterprise as CEO.

Pechanga has always prided itself on providing exemplary guest service. Our efforts begin with our dedicated Team Members, who learn Pechanga’s core principles on day one in orientation – pride, passion and professionalism.