Jeanette Showalter

Unlock Mentoring at Your Property

by Jeanette Showalter
Mentoring and guidance has been a natural system for tribal leaders to assure the future of a precious resource – the next generation.
Craig Pendleton

What’s Next for Casino Food and Beverage?

by Craig Pendleton
Casinos have a unique opportunity, created by the pandemic, to reassess, reinvent, retool, and revise all of their amenities, including food and beverage operations.
David Vialpando

Integrating Emotional Intelligence in Business Trauma Management

by David Vialpando
If there was ever a time to emphasize Employee Assistance Programs, with guided counseling for financial challenges, depression and anxiety, family distress and relationship challenges, now is the time.
Andrew Klebanow

Online Gaming: The Great Experiment

by Andrew Klebanow
Rapid growth is expected in future months as more casinos secure agreements with online service providers and activate their systems.
Kell Houston

Re-Building Your Casino Entertainment Program

by Kell Houston
Entertainment is a unique element of a property’s “brand” that has been up in the air due to the pandemic for quite some time. This may create an opportunity for a re-boot.
Tony Gerlach

MICS Overview for Sports Betting Operations

by Tony Gerlach
Seemingly every month, additional states are passing legislation to legalize sports betting, and in turn, tribes look to compact with those states in order to offer that gaming outlet in their casinos.
Ernie Stevens, Jr.

Speak Out: With the American Rescue Plan, President Biden is Standing by His Word

by Ernest L. Stevens, Jr.
President Biden campaigned on a promise to focus first on defeating COVID-19. With the American Rescue Plan, the President delivers on this promise in historic proportions.
Byron Bighorse

Executive Q&A: Up Close with Byron Bighorse, CEO of the Osage Casinos

Byron Bighorse, a member of the Osage Tribe, leads the Osage Casino Gaming Enterprise as CEO.
Tjeerd Brink

Spotlight on Hospitality & Design: Tjeerd Brink, GM of Pechanga Resort Casino

Pechanga has always prided itself on providing exemplary guest service. Our efforts begin with our dedicated Team Members, who learn Pechanga’s core principles on day one in orientation – pride, passion and professionalism.
Jason Guyot

Spotlight on Hospitality & Design: Jason Guyot, President & CEO of Foxwoods Resort Casino

Our approach has been to put guests and team members at the forefront of our strategy and focus on keeping them safe, which is our number one priority. Communication is a key element to great guest service, especially during a difficult time.
Jeannie Hovland_Sharon Avery

NIGC Associate Commissioner Terms Announced

WASHINGTON, D.C. – The National Indian Gaming Commission (NIGC) has announced the reappointment of Vice Chair Jeannie Hovland and appointment of NIGC...
Timothy Morrissey

Timothy Morrissey Appointed Director of Gaming Ops at Casino Del Sol

TUCSON, AZ – Casino Del Sol has appointed Timothy Morrissey as Director of Gaming Operations. With a career spanning over ten years...
Jackson Rancheria

Jackson Rancheria Announces $25,000 Community Grant Program

JACKSON, CA – Jackson Rancheria has announced that applications are being accepted for grants from the Jackson Rancheria Employee Community Fund. The...
Pokagon Band of Potawatomi

Pokagon Band of Potawatomi Acquires OJS Building Service

DOWAGIAC, MI – Mno-Bmadsen, the non-gaming investment arm of the Pokagon Band of Potawatomi Indians, has expanded its Construction Services Group with...