Re-Building Your Casino Entertainment Program
by Kell Houston
Entertainment is a unique element of a property’s “brand” that has been up in the air due to the pandemic for quite some time. This may create an opportunity for a re-boot.
Entertainment is a unique element of a property’s “brand” that has been up in the air due to the pandemic for quite some time. This may create an opportunity for a re-boot.
MICS Overview for Sports Betting Operations
by Tony Gerlach
Seemingly every month, additional states are passing legislation to legalize sports betting, and in turn, tribes look to compact with those states in order to offer that gaming outlet in their casinos.
Seemingly every month, additional states are passing legislation to legalize sports betting, and in turn, tribes look to compact with those states in order to offer that gaming outlet in their casinos.
Speak Out: With the American Rescue Plan, President Biden is Standing by His Word
by Ernest L. Stevens, Jr.
President Biden campaigned on a promise to focus first on defeating COVID-19. With the American Rescue Plan, the President delivers on this promise in historic proportions.
President Biden campaigned on a promise to focus first on defeating COVID-19. With the American Rescue Plan, the President delivers on this promise in historic proportions.
Executive Q&A: Up Close with Byron Bighorse, CEO of the Osage Casinos
Byron Bighorse, a member of the Osage Tribe, leads the Osage Casino Gaming Enterprise as CEO.
Spotlight on Hospitality & Design: Tjeerd Brink, GM of Pechanga Resort Casino
Pechanga has always prided itself on providing exemplary guest service. Our efforts begin with our dedicated Team Members, who learn Pechanga’s core principles on day one in orientation – pride, passion and professionalism.
Spotlight on Hospitality & Design: Jason Guyot, President & CEO of Foxwoods Resort Casino
Our approach has been to put guests and team members at the forefront of our strategy and focus on keeping them safe, which is our number one priority. Communication is a key element to great guest service, especially during a difficult time.
Spotlight on Hospitality & Design: Steve Neely, GM of Rolling Hills Casino & Resort
During the pandemic, many things have changed, but one thing that hasn’t, is our approach to serving our guests with the utmost attention to their needs.
Spotlight on Hospitality & Design: Michael Olujic, GM of Tachi Palace Casino Resort
During COVID-19, we were able to take our hospitality a step further by offering a smoke-free environment, and with our expansion, we added additional space for social distancing throughout the property.
Spotlight on Hospitality & Design: James Perry, Director of Marketing for Cliff Castle Casino...
All casinos have slot machines and table games, but not all casinos have the professional commitment to guest satisfaction that we have at Cliff Castle Casino Hotel.
Key Forecast Update: Healing Tribal Economies
by James M. Klas
The U.S. is now squarely in the midst of the transitional phase of the recovery, having moved beyond the initial scrambling efforts to respond to constantly worsening conditions and find ways to both sustain public health and sustain the economy.
The U.S. is now squarely in the midst of the transitional phase of the recovery, having moved beyond the initial scrambling efforts to respond to constantly worsening conditions and find ways to both sustain public health and sustain the economy.
Navajo Nation Housing Project Gives Veterans New Homes
NAZLINI, AZ – Three Diné veterans and families celebrated a new beginning after receiving the keys to newly constructed homes made possible through funding from...
Prairie Band Casino Debuts Everi’s Vi Mobile Solution
MAYETTA, KS – Prairie Band Casino & Resort, a wholly owned subsidiary of the Prairie Band Potawatomi Nation, has launched a new mobile gaming...
Seminole Hard Rock Tampa to Expand Smoke-Free Gaming
TAMPA, FL – Seminole Hard Rock Hotel & Casino Tampa will significantly expand its smoke-free offerings to include over 40 percent of the total number...
Harrah’s Ak-Chin Raises $20K for Veterans
MARICOPA, AZ – Harrah’s Ak-Chin Casino has been recognized as an Outstanding Donor by Soldier’s Best Friend, a non-profit organization that pairs veterans living with...