Spotlight on Hospitality & Design: Tjeerd Brink, GM of Pechanga Resort Casino
Pechanga has always prided itself on providing exemplary guest service. Our efforts begin with our dedicated Team Members, who learn Pechanga’s core principles on day one in orientation – pride, passion and professionalism.
Spotlight on Hospitality & Design: Jason Guyot, President & CEO of Foxwoods Resort Casino
Our approach has been to put guests and team members at the forefront of our strategy and focus on keeping them safe, which is our number one priority. Communication is a key element to great guest service, especially during a difficult time.
Spotlight on Hospitality & Design: Steve Neely, GM of Rolling Hills Casino & Resort
During the pandemic, many things have changed, but one thing that hasn’t, is our approach to serving our guests with the utmost attention to their needs.
Spotlight on Hospitality & Design: Michael Olujic, GM of Tachi Palace Casino Resort
During COVID-19, we were able to take our hospitality a step further by offering a smoke-free environment, and with our expansion, we added additional space for social distancing throughout the property.
Spotlight on Hospitality & Design: James Perry, Director of Marketing for Cliff Castle Casino...
All casinos have slot machines and table games, but not all casinos have the professional commitment to guest satisfaction that we have at Cliff Castle Casino Hotel.
Key Forecast Update: Healing Tribal Economies
by James M. Klas
The U.S. is now squarely in the midst of the transitional phase of the recovery, having moved beyond the initial scrambling efforts to respond to constantly worsening conditions and find ways to both sustain public health and sustain the economy.
The U.S. is now squarely in the midst of the transitional phase of the recovery, having moved beyond the initial scrambling efforts to respond to constantly worsening conditions and find ways to both sustain public health and sustain the economy.
Beyond the Pandemic: Staffing and Preparing for the Future
by David Miller
Finding, hiring, onboarding, training, and battling turnover is at times a thorn in the side of the Indian gaming industry.
Finding, hiring, onboarding, training, and battling turnover is at times a thorn in the side of the Indian gaming industry.
Finance: BSA Title 31 – A Collaborative Effort
by Joe H. Smith
Kenneth A. Blanco, Director, FinCEN, gave a speech at a Financial Crimes Enforcement Conference in which he encouraged financial institutions to utilize the 314(b)-information sharing program.
Kenneth A. Blanco, Director, FinCEN, gave a speech at a Financial Crimes Enforcement Conference in which he encouraged financial institutions to utilize the 314(b)-information sharing program.
Operations: Tribal Gaming in a Vaccine Enabled World
by Andrew Cardno
As tribes are planning their gaming businesses in a world where a COVID-19 vaccine is widely available, there are critical factors that will determine the future state of business.
As tribes are planning their gaming businesses in a world where a COVID-19 vaccine is widely available, there are critical factors that will determine the future state of business.
Legal Front: Vaccinations and the Workplace
by Richard McGee
Can tribal employers compel employees to be vaccinated against COVID-19? The answer is yes, with some likely exceptions.
Can tribal employers compel employees to be vaccinated against COVID-19? The answer is yes, with some likely exceptions.
Snoqualmie Casino & Hotel Celebrates Historic Grand Opening
SNOQUALMIE, WA – Snoqualmie Casino & Hotel, formerly Snoqualmie Casino, has opened its new hotel tower, along with a full-service spa, indoor and outdoor...
Historic Mine Reclaimed, Land Transferred
NENAHNEZAD, NM – Members of the Resources and Development Committee (RDC) recently attended a ceremonial event hosted by Navajo Technical Energy Company (NTEC) to...
Morongo’s Cielo Restaurant Receives Award of Excellence for Tenth Year
CABAZON, CA – Cielo, the AAA Four-Diamond restaurant at the 27-story Morongo Casino Resort & Spa, has received national recognition for its wine selection...
Pavilion Payments Appoints Kaleigh Thompson as Chief of Staff
LAS VEGAS, NV – Pavilion Payments has appointed Kaleigh Thompson as Chief of Staff to drive strategic alignment, operational efficiency, and cross-functional execution across the organization.
Thompson...