Why Casinos Must Stay Vigilant on ID Authentication
by Joe Oprosko
The term ID authentication should be understood as a process that is separate from and more secure than ID verification. ID verification is often used in reference to barcode scans, and while this technology is better than nothing, it can still leave properties vulnerable to fraud.
The term ID authentication should be understood as a process that is separate from and more secure than ID verification. ID verification is often used in reference to barcode scans, and while this technology is better than nothing, it can still leave properties vulnerable to fraud.
Unlock Mentoring at Your Property
by Jeanette Showalter
Mentoring and guidance has been a natural system for tribal leaders to assure the future of a precious resource – the next generation.
Mentoring and guidance has been a natural system for tribal leaders to assure the future of a precious resource – the next generation.
What’s Next for Casino Food and Beverage?
by Craig Pendleton
Casinos have a unique opportunity, created by the pandemic, to reassess, reinvent, retool, and revise all of their amenities, including food and beverage operations.
Casinos have a unique opportunity, created by the pandemic, to reassess, reinvent, retool, and revise all of their amenities, including food and beverage operations.
Integrating Emotional Intelligence in Business Trauma Management
by David Vialpando
If there was ever a time to emphasize Employee Assistance Programs, with guided counseling for financial challenges, depression and anxiety, family distress and relationship challenges, now is the time.
If there was ever a time to emphasize Employee Assistance Programs, with guided counseling for financial challenges, depression and anxiety, family distress and relationship challenges, now is the time.
Online Gaming: The Great Experiment
by Andrew Klebanow
Rapid growth is expected in future months as more casinos secure agreements with online service providers and activate their systems.
Rapid growth is expected in future months as more casinos secure agreements with online service providers and activate their systems.
Re-Building Your Casino Entertainment Program
by Kell Houston
Entertainment is a unique element of a property’s “brand” that has been up in the air due to the pandemic for quite some time. This may create an opportunity for a re-boot.
Entertainment is a unique element of a property’s “brand” that has been up in the air due to the pandemic for quite some time. This may create an opportunity for a re-boot.
MICS Overview for Sports Betting Operations
by Tony Gerlach
Seemingly every month, additional states are passing legislation to legalize sports betting, and in turn, tribes look to compact with those states in order to offer that gaming outlet in their casinos.
Seemingly every month, additional states are passing legislation to legalize sports betting, and in turn, tribes look to compact with those states in order to offer that gaming outlet in their casinos.
Speak Out: With the American Rescue Plan, President Biden is Standing by His Word
by Ernest L. Stevens, Jr.
President Biden campaigned on a promise to focus first on defeating COVID-19. With the American Rescue Plan, the President delivers on this promise in historic proportions.
President Biden campaigned on a promise to focus first on defeating COVID-19. With the American Rescue Plan, the President delivers on this promise in historic proportions.
Executive Q&A: Up Close with Byron Bighorse, CEO of the Osage Casinos
Byron Bighorse, a member of the Osage Tribe, leads the Osage Casino Gaming Enterprise as CEO.
Spotlight on Hospitality & Design: Tjeerd Brink, GM of Pechanga Resort Casino
Pechanga has always prided itself on providing exemplary guest service. Our efforts begin with our dedicated Team Members, who learn Pechanga’s core principles on day one in orientation – pride, passion and professionalism.
Cherokee Nation Honors Six Historical Figures With Mural in Claremore, OK
CLAREMORE, OK – Cherokee Nation officials gathered in downtown Claremore recently to dedicate a large-scale mural that celebrates its ties to the community...
NIEA Celebrates 50th Anniversary of Indian Education Act
WASHINGTON, D.C. – The National Indian Education Association (NIEA) and its members recently commemorated the 50th Anniversary of the Indian Education Act,...
Tachi Palace Holds Grand Opening for High Limit Room
LEMOORE, CA – Tachi Palace Casino Resort held an official ribbon cutting ceremony to commemorate the grand opening of its new High Limit...
Osage Nation Launches New Website for Lake of the Ozarks Casino
LAKE OF THE OZARKS, MO – Osage Nation recently launched a new website to keep the Lake of the Ozarks community and partners updated and informed as progress...