Joe Oprosko

Why Casinos Must Stay Vigilant on ID Authentication

by Joe Oprosko
The term ID authentication should be understood as a process that is separate from and more secure than ID verification. ID verification is often used in reference to barcode scans, and while this technology is better than nothing, it can still leave properties vulnerable to fraud.
Jeanette Showalter

Unlock Mentoring at Your Property

by Jeanette Showalter
Mentoring and guidance has been a natural system for tribal leaders to assure the future of a precious resource – the next generation.
Craig Pendleton

What’s Next for Casino Food and Beverage?

by Craig Pendleton
Casinos have a unique opportunity, created by the pandemic, to reassess, reinvent, retool, and revise all of their amenities, including food and beverage operations.
David Vialpando

Integrating Emotional Intelligence in Business Trauma Management

by David Vialpando
If there was ever a time to emphasize Employee Assistance Programs, with guided counseling for financial challenges, depression and anxiety, family distress and relationship challenges, now is the time.
Andrew Klebanow

Online Gaming: The Great Experiment

by Andrew Klebanow
Rapid growth is expected in future months as more casinos secure agreements with online service providers and activate their systems.
Kell Houston

Re-Building Your Casino Entertainment Program

by Kell Houston
Entertainment is a unique element of a property’s “brand” that has been up in the air due to the pandemic for quite some time. This may create an opportunity for a re-boot.
Tony Gerlach

MICS Overview for Sports Betting Operations

by Tony Gerlach
Seemingly every month, additional states are passing legislation to legalize sports betting, and in turn, tribes look to compact with those states in order to offer that gaming outlet in their casinos.
Ernie Stevens, Jr.

Speak Out: With the American Rescue Plan, President Biden is Standing by His Word

by Ernest L. Stevens, Jr.
President Biden campaigned on a promise to focus first on defeating COVID-19. With the American Rescue Plan, the President delivers on this promise in historic proportions.
Byron Bighorse

Executive Q&A: Up Close with Byron Bighorse, CEO of the Osage Casinos

Byron Bighorse, a member of the Osage Tribe, leads the Osage Casino Gaming Enterprise as CEO.
Tjeerd Brink

Spotlight on Hospitality & Design: Tjeerd Brink, GM of Pechanga Resort Casino

Pechanga has always prided itself on providing exemplary guest service. Our efforts begin with our dedicated Team Members, who learn Pechanga’s core principles on day one in orientation – pride, passion and professionalism.
Cherokee Claremore Mural

Cherokee Nation Honors Six Historical Figures With Mural in Claremore, OK

CLAREMORE, OK – Cherokee Nation officials gathered in downtown Claremore recently to dedicate a large-scale mural that celebrates its ties to the community...
National Indian Education Association

NIEA Celebrates 50th Anniversary of Indian Education Act

WASHINGTON, D.C. – The National Indian Education Association (NIEA) and its members recently commemorated the 50th Anniversary of the Indian Education Act,...
Tachi Palace High Limit Room

Tachi Palace Holds Grand Opening for High Limit Room

LEMOORE, CA – Tachi Palace Casino Resort held an official ribbon cutting ceremony to commemorate the grand opening of its new High Limit...
Lake of Ozarks Exterior

Osage Nation Launches New Website for Lake of the Ozarks Casino

LAKE OF THE OZARKS, MO – Osage Nation recently launched a new website to keep the Lake of the Ozarks community and partners updated and informed as progress...