FLAGSTAFF, AZ – The Navajo Nation Gaming Enterprise announced its Twin Arrows Navajo Casino Resort has again been awarded AAA’s coveted Four Diamond Award for its architecture, customer satisfaction and infusion of Navajo culture into its architecture, amenities and décor. Twin Arrows is the only Navajo resort in the world and part of the Navajo Nation, the largest tribe in the U.S.
“We are honored to again receive this distinction as Twin Arrows Navajo Casino Resort remains an industry leader,” said John James, Navajo Gaming CEO. “We congratulate our dedicated team on providing exemplary customer service as we invite guests to experience Navajo through outstanding cuisine, lodging, amenities, and gaming here in Flagstaff.”
The award came after a recent unannounced evaluation in which the resort was deemed by AAA as an upscale, distinctive property focused on personalized service, stylish environments, and memorable dining experiences. The achievement ranks Twin Arrows Navajo Casino Resort as a premier establishment esteemed by AAA’s professional inspectors, the hospitality industry, and its millions of members. Only five percent of the more than 30,000 properties approved by AAA achieve this prestigious distinction. Additionally, Twin Arrows Navajo Casino is one of the only Flagstaff destinations to receive this honor.
The resort was evaluated on its casino, 200-room hotel, multiple dining destinations – including the popular Zenith Steakhouse – indoor swimming pool, fitness center and other amenities the resort offers. Of special note was the enhanced culinary offerings, conference and convention center, indoor and outdoor meeting spaces, and VIP boardroom.