UNCASVILLE, CT – Mohegan Gaming & Entertainment (MGE) recently announced the appointment of Kim Cowan as Vice President of Talent Management and Naketrice Snow as Director of Corporate Employee and Guest Experience to lead and execute a robust, integrated human resources strategy across the brand’s properties.
“Mohegan Gaming & Entertainment is pleased to have Kim Cowan and Naketrice Snow join our corporate human resources team to support the continued organizational development of our company throughout the U.S. and abroad,” said Ray Pineault, President & Chief Executive Officer of Mohegan Gaming & Entertainment. “Our team members are vital to enabling MGE’s continued global success, and I look forward to Kim and Naketrice’s leadership to ensure each MGE team member achieves their full potential, while engaging the Spirit of Aquai.”
As Vice President of Talent Management, Cowan will be responsible for leading the growing organizational capability of MGE through talent sourcing and recruitment, new hire onboarding and cultural immersion, as well as learning and performance management, leadership effectiveness, succession/career planning, and diversity/inclusion strategies. In this role, Cowan will report to Patricia Smith, SVP & Chief Human Resource Officer, implementing a global strategy that will support the brand’s ongoing development and drive significant business results.
Prior to joining MGE, Cowan served as the Principal for KWConsulting and has held the position of Vice President, Human Resources for Prudential Financial for eight years, where she served as a key advisor to senior leadership on organization effectiveness and performance improvement.
Naketrice Snow joins the MGE team as Director of Corporate Employee and Guest Experience and is responsible for defining, creating, communicating, aligning, and measuring the MGE strategic vision across the global enterprise for the employee and guest experience. Reporting to the Vice President of Talent Management, Snow will lead the creation and implementation of employee and guest experience programs at all MGE properties.
Snow brings over 15 years of experience in the hospitality industry, serving various resorts and hotels across Florida. Most recently, Snow held the role of Director of Catering and Senior Event Manager for Waldorf Astoria Orlando & Hilton Orlando Bonnet Creek, where she led a team that exceeded overall revenue budgets year over year, as well as re-imaged guest processes, resulting in extraordinary guest journeys and experiences.