MONTREAL, CANADA – Le Grand Royal Casino, also known as Le Grand Royal Wolinak (LGRW), has begun installing the QCI platform. The QCI gaming platform will unify the online gaming and bricks-and-mortar casino, aligning marketing, player development, and casino operations with a 360-degree view of the casino’s data.
“We are looking forward to working with the QCI team to truly help our organization streamline all reporting, marketing and host functions between our online and land-based customers,” said Carl Doyon, General Manager of LGRW. “We are looking forward to the QCI custom integration and to having a product that will improve our communication with our loyal customers.”
“We are very excited to collaborate with Le Grand Royal Casino and their online gaming partner BetGRW to integrate their brick-and-mortar and online casinos into the QCI platform, giving them a true 360-degree view of a player’s worth,” said Ralph Thomas, CEO of QCI. “Integrating loyalty across multiple resort revenue streams from sportsbooks to table games, golf and hotel, is a core capability of our 5.1 QCI platform.”
Le Grand Royal Wolinak is owned by Abenakis of Wôlinak in the city of Becancour, Quebec, Canada. It’s one if the very first land-based casinos in North America which has a fully integrated platform from online (BetGRW) to the land based LGRW as customers are able transfers funds between both properties and will soon be able to combine loyalty points. LGRW officially opened its door on Feb 28, 2022.