CRESCENT CITY, CA – Elk Valley Casino in Crescent City, CA, has commenced the installation of the QCI Enterprise Platform, a platform for data-driven operations and customer experiences.
“Elk Valley is committed to providing the best customer experience at our property,” said Michael White, Director of Marketing & Player Development, Elk Valley Casino. “With the QCI platform, we now have the power to ensure no carded customer goes unnoticed by our Player Development team while the customer journey is rewarding for both the guest and the property’s revenue goals.”
“We appreciate that after significant research and a thorough vetting of several products in the market, Elk Valley Casino Resort selected the QCI Enterprise Platform,” said Andrew Cardno, CTO of QCI. “We collaborate daily with the 1,800 player development professionals using our host tool to constantly add features and functionality for ease-of-use.”