CARLTON, MN – Quick Custom Intelligence (QCI) and Black Bear and Fond-Du-Luth Casinos have partnered to implement QCI’s data analytics platform at the Minnesota-based properties. The collaboration is intended to support operational efficiency, provide insights into player behavior, and enhance the overall guest experience. By adopting this technology, Black Bear and Fond-Du-Luth Casinos aim to integrate more data-driven decision-making into their gaming and hospitality operations.
“We are excited to embark on this transformative journey with QCI,” said Morgan Fritzinger, Director of Marketing for the Black Bear and Fond-Du-Luth Casinos. “The QCI platform is truly a game-changer for our host and marketing departments, and we’re confident it will not only optimize our operations, but also enhance the quality of service and entertainment we provide to our valued guests. With QCI’s innovative solutions, we’re poised to deliver an unparalleled gaming experience in the Minnesota market. This partnership perfectly aligns with our commitment to excellence and innovation.”
“We place immense value on partnerships that are built on mutual respect, a shared vision, and a strong commitment to innovation,” said Ralph Thomas, CEO of QCI. “Our collaboration with Black Bear and Fond-Du-Luth Casinos exemplifies this kind of relationship. From the very beginning, we have been deeply impressed by the Black Bear and Fond-Du-Luth Casinos team’s dedication, their passion for excellence, and their relentless focus on delivering extraordinary guest experiences. I am incredibly proud of what we have already achieved together and even more excited for the future. This partnership represents a unique opportunity to set new benchmarks in the Minnesota market, and I am confident that together, we will redefine what’s possible in the gaming and hospitality industry.”
