March 2006, Volume 16 No. 3
A special thanks to Darlene Gait for her cover artwork, "Beyond." An Esquimalt Nation artist, Darlene resides on Vancouver Island in British Columbia, Canada. She can be reached by calling (800) 519-1222 or visit www.darlenegait.com
To download an article from this issue, click on the link provided and a complimentary pdf will download to your desktop. (To view back issues, go to Archives in the Magazine section of the site.) Please note all articles are copyright protected and permission for reprint use must be obtained from the publisher, ArrowPoint Media, Inc., prior to any subsequent reuse. Email questions or comments to info@indiangaming.com

Inside This Issue
Bally Gaming
WMS Gaming (back cover)
Planet Bingo
Wells Fargo Bank
Table of Contents
IGT
CashCode
Desage Chocolatier
Cadillac Jack
Speak Out: Reservation Shopping Has Far-Reaching Consequences - by Deron Marquez
The Days of Silence - by Ernie Stevens, Jr.
IGT
The Rights of Native Americans Must Be Protected - by Congressman Tom Cole (R-OK)
FutureLogic
Indian Gaming: Victims of Success - by John R. McCoy
Paying "Our Fair Share" - by Darrell Moorehead
Doug Hyde Studios
Executive Coaching Band Members - by Bruce Baird
You Know What Fits the Market, But What Fits YOU? - by James M. Klas
Culinary Review: Phillip M's Casual Fine Dining - by AJ Naff
Food & Beverage: Guess Who's Leaving With Dinner! - by Bill Schwartz
Let the Equipment Work for the Casino: Five Reasons to Utilize Equipment Financing - by Steve Stallings
Table Mountain Rancheria (RFP)
Initial Impressions
Optimize Room Occupancy to Maximize Casino Revenues - by Steve Karoul
Maximized Marketing: Improving Card Usage on Your Casino Floor - by Michael J. Broderick
Choosing the Right Option for Worker's Compensation Insurance - by Dee Dee Bloom
Gaming Laboratories International
Global Gaming Expo (G2E)
Special Feature: New Games Rollout for NIGA '06 - Part I
Managing Organizational Conflict – No Pain, No Gain - by Leigh A. McGee
Managing Turnover and Retention is Critical to Sucess and Profitability - by Tom Kelley
Smithsonian NMAI
Untangling the Communication Jumble - by Barry Cooney
Familiarity Breeds Loyalty: Customer Relationship Management and Direct Marketing - by David J. Paster
American Indian Graduate Center Receives $300,000 Endowment:
Monthly Features & Columns
Public Relations: When Every Word Actually Counts - by Laura Hall
Change is Bad, Change is Good - by Andrew Klebanow
Bingo: Where is the Industry Heading? - by Eric Casey
Entertainment: Accessing Your Live Entertainment Program - by Doug Brown
Expansion: Sandia Resort & Casino's New Green Reed Spa Opens
Departments