April 2011, Volume 21 No. 4
A special thanks to Michael Chas Williams for allowing us to feature his artwork "Arikara" on the cover of the April issue of Indian Gaming. Michael is a member of the Wichita Tribe of Anadarko Oklahoma, and resides in Long Beach, CA. He can be reached by calling (949) 279-3815 or email tedetskasademcw@netzero.net. Visit www.michaelchaswilliams.smugmug.com to view more of his work.
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Inside This Issue
WMS (inside front cover)
Bally Technologies (back cover)
Media Logic (inside back cover)
Bally Technologies (center spread)
Gaming Laboratories International
Casino Careers Online
Hnedak Bobo Group
Downstream Casino Resort
Agilysys
Konami Gaming
Table of Contents
IGT
American Gaming Systems
Thalden-Boyd-Emery Architects
NIGA: Indian Gaming 2011 – Forging a New Frontier - by Ernest L. Stevens, Jr.
Klas Robinson Q.E.D.
Speak Out: The Diversity of Tribal Gaming Regulatory Authorities - by Jamie Hummingbird
NIGC Report: Agency Operations Review - by Daniel Little
REDW
Ask the Experts: Spotlight on Marketing
Jack Bonar, Sac & Fox Casino - Powhattan, KS; Michael J. Broderick, Lake of the Torches Reort Casino - Lac du Flambeau, WI; Ernie Dellaverson, Downstream Casino Resort - Quapaw, OK; Joseph Nayquonabe, Jr., Grand Casino Mille Lacs in Onamia, MN and Grand Casino Hinckley in Hinckley, MN; Holly O'Brien, Viejas Casino - Alpine, CA; Joel Rovics, Gila River Casinos - Chandler, AZ; Brandi Severson, 7th Street Casino - Kansas City, KS; Sue Welp, Pala Casino Spa & Resort - Pala, CA; Phil Ziegler, Coushatta Casino Resort - Kinder, LA
Certegy
Multimedia Games
Ainsworth Game Technology
DreamCatcher Hotels
Rocket Gaming Systems
Effects of Downloadable Credit Free Play on Revenue - by Stephen M. Simon
Initial Impressions
MEI
NEWave
FutureLogic
Executive Q&A: Up Close with Ernest L. Stevens, Jr., Chairman of the National Indian Gaming Association
Buss Productions
Airistar Technologies
Executive Q&A: Up Close with Raymond Peters, Intergovernmental Tribal Council Lisaison for the Squaxin Island Tribe
Santa Ynez Band of Chumash Indians: Unity is Key to Tribe’s Success
Aruze Gaming
Is it Time to Review the Effectiveness of Your Media? - by Ryan E. Meister
Quapaw Tribe’s Remarkable Success Rose From Humble Beginnings
Buss Productions
Doug Hyde Studios
Chehalis Tribe: Bringing College to the Reservation
Keeping Numbers Up in a Down Economy: Lessons Learned While Surviving the Recession - by Norm Adams
Information Technology: Cloud Computing as a Security Asset - by Joseph Eve
Hotels at Indian Casinos - 2011 - by Matthew S. Robinson
California Tribal Governments to Study Economic Impact on State’s Economy
Uncovering “Hidden Fees” in Your Casino’s 401(k) Plan - by Blake Overbay
Construction In Indian Country Conference
Entertainment: Casino Outdoor Concerts - by Kell Houston
Bally Technologies Showcases Latest Innovations at Systems User Conference 8
National Indian Gaming Association (NIGA)
GLI's 10th Roundtable Draws Record Crowds
Communication: Building Trusting Relationships and Creating Exceptional Guest Service - by Thomas Dullien
Indian Gaming 2011: New Games & Technologies
Ainsworth Game Technology, American Gaming Systems, Aristocrat Technologies, Bally Technologies, Cadillac Jack, Eclipse Gaming Systems, IGT, Konami Gaming, Multimedia Games, Rocket Gaming Systems, Video Gaming Technologies, WMS
Then & Now: Tuolumne Band of Me-Wuk Indians to Celebrate Historic Milestones
Hotels in Indian Country - Part III
Chinook Winds Resort Hotel - Lincoln City, OR; Mazatzal Hotel & Casino - Payson, AZ; Mohegan Sun - Uncasville, CT; Prairie Band Casino & Resort - Mayette, KS; Quechan Casino Resort - Winterhaven, CA; Seven Feathers Hotel at Seven Feathers Casino Resort - Canyonville, OR; Treasure Island Resort & Casino - Red Wing, MN; Hilton Garden Inn at Win-River Casino - Redding, CA
Great Plains Indian Gaming Association
Doug Hyde Studios
Gaming Market Advisors
Smithsonian NMAI
American Red Cross
Indian Gaming Buyer's Guide & Directory
Indian Gaming Magazine
Monthly Features & Columns
Who’s Who: Don Amero – An Emerging Voice in Native Music - by AJ Naff
Openings & Expansions: Downstream Casino Resort Opens The Learning Center for Children
Buss Productions
Departments